Friday morning...so I really thought that this might just be an uplifting Friday. My bi-monthly pipeline review call for work was cancelled (due to so many people taking off in preparation for the Holiday Weekend), it's the day before a Holiday Weekend, I had my Grande Americano (in a Venti cup with 2 Sweet and Low's, filled to the "Custom" line and a few ice cubes "to tame the temperature") and tried the Starbuck's oatmeal (with the nut medley)....pretty good. OK, so that was the start...now off to get a State Inspection for the Land Rover (mine expired in July...ooops...two FREE months...my answer to saving money (among others) and to see if police really do look at the expiration date...obviously NOT), Oil Change and Free Car Wash. Pull up, complete my information card (required) and share with the attendant that if there is ONE thing they need to do, it's get that Inspection sticker on PERFECTLY STRAIGHT and in line with my Registration sticker. He says no problem and says that the whole process should take about 35 - 40 min. Flash forward (about an hour and a half)...."Clay Findley" she calls. Annoyed, I go up to the counter and share that they have the WRONG name. Quick change and she gives me a total. ME: "So that includes the inspection?" HER: "Were you supposed to have an inspection?" THOUGHT: "No just asking because I thought I could just pay for something else for the fun of it. Of course I was supposed to have a "F-ing" inspection." She picks up the phone and calls the manager...WOW I WAS supposed to have an inspection. The sweaty manager (light blue shirt now dark blue in the back from sweat) comes over, gets the car, apologizes for the delay and shares how I "some how" fell through the cracks...appears that they're busy today...do I really care? It's their job. OK, so now at just under 2 hours we're done....UNTIL I get in the car. Free car wash...hmmmm....obviously you get what you pay for. Inspection sticker...NOT STRAIGHT. Sit in car for...oh....5 seconds...look at Jeff, and he says, "Do I need to get out of the car and go back and sit inside?" He knew the answer. I go inside and ask the Consuela at the desk who the manager is. FUNNY, it's the guy that put the sticker on crooked and told me that I fell through the cracks. I walk across the parking lot and tap him on the shoulder. Already working on someone else that fell through the cracks and entering their information into the computer, he slightly turns his head and says...Yeah? Quote..."So when I pulled up at 8 sharp it was going to be 35-40 min for my inspection, oil change and car wash. Now, almost two hours later they're done, but the car is not clean inside and the ONE thing that was most important to me (the inspection sticker being put on PERFECTLY STRAIGHT) was not done correctly. I'm annoyed, can you share with me why it took so long and NOTHING was done correctly?" Manager, "Well let me see what we can do, we've been really busy, I'm sure you don't care, but it's been crazy, I can make it right......" ME: "Well I already have them re-doing the car, but the sticker HAS to be fixed" ****SIDE NOTE: I can admit it, I'm a freak. If that sticker stayed on the window crooked I probably would have developed and ulcer, had a heart attack and went and had the windshield replaced just to get a new sticker. Just yesterday I was at the Doctor's office because I thought I had a brain tumor (I don't, by the way).
2 hours later....Car is inspected (two months late) Inspection sticker is on window STRAIGHT (at least as straight as the man with the biggest hands in America could get it) Car has it's oil changed (or at least they SAID they changed the oil. Do you ever REALLY know if they do?) and Car is washed (after the second time)
Andrew,
ReplyDeleteI now have somewhere to go to get a good laugh!! You crack me up!!
Fritzie